Shipping Policy

Thank you for shopping with us! Every order is carefully prepared and packaged to ensure your handmade soaps and body care items arrive safely.

Processing Time

• Orders are typically processed within 2–5 business days.
• During holidays, product launches, or sales, processing times may be slightly longer.
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

• Shipping costs are calculated at checkout based on your order and delivery location.
• Free standard shipping is available on all orders of $100 or more (before taxes and after any discounts, if applicable).

Local Pickup

We offer free local pickup for customers in Prior Lake, Minnesota.

• Specify Local Pickup in note section at checkout.
• You'll receive an email when your order is ready, along with pickup instructions and the pickup location.
• Please wait for your pickup notification before arriving.

Delivery Times

Once your order has shipped, delivery times depend on the shipping carrier and destination. While we strive to ship orders promptly, we cannot guarantee delivery dates and are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout. If you notice an error, contact us as soon as possible. If your order has not yet shipped, we'll do our best to update the address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Questions?

If you have any questions about shipping or local pickup, please contact us. We're happy to help and appreciate your support of our small business!