Refund policy

You can always contact us for any questions at wendygelle@gmail.com. 

Due to the nature of our bath and body products, all sales are final. For hygiene and safety reasons, we are unable to accept returns or exchanges on soaps, bath products, body care items, or other personal care products.

We want you to love your purchase! If your order arrives damaged, incorrect, or if you experience an issue with your purchase, please contact us within 7 days of delivery. Include your order number and, if applicable, photos of the issue so we can review it.

While we do not offer returns or refunds for opened or used products, we are committed to providing excellent customer service and will work with you to find a fair solution whenever possible.

If you have any questions before placing your order, we're always happy to help.

Thank you for supporting our small business!

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.